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Tucker Crow - Resume

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Technical Skills

Cloud Platforms: AWS, Azure, GCP
Infrastructure as Code: Terraform, Ansible, Kustomize
CI/CD: GitLab, Jenkins, Azure DevOps, Octopus Deploy
Languages: Bash, PowerShell, Python
Containerization & Orchestration: Docker, Kubernetes, Helm, ArgoCD
Operating Systems: Ubuntu, RHEL, Debian, Windows Server
Observability: Prometheus, Grafana, DataDog, Sumo Logic, Tenable

Work Experience

Principal DevOps Engineer, ConEdison

New York, NY | November 2024 - May 2025

  • Modernized critical network automation infrastructure by refactoring legacy PowerShell codebase and implementing comprehensive CI/CD pipelines].
  • Reduced task execution times by 90% and established sustainable development practices for the network operations team.
  • Mentored the network operations team on modern DevOps practices and code standards, ensuring knowledge transfer and long-term maintainability.

Career Break

February 2024 - November 2024

  • Traveled across the United States while exploring MLOps and AI infrastructure through personal projects, maintaining technical skills in cloud infrastructure and automation.

Senior DevOps Engineer, Salt AI

Los Angeles, CA | November 2023 - February 2024

  • Managed Google Cloud infrastructure for two GKE clusters with associated dev and staging environments using Terraform, Kustomize, and ArgoCD.
  • Implemented Prometheus and DataDog monitoring with Grafana for visualization.
  • Built GitLab CI/CD pipelines and deployed a Python middleware framework (Django, Celery, Redis, PostgreSQL) in 4 weeks, enabling a critical business pivot.

Senior AWS DevOps Engineer, Cengage Group

Boston, MA | December 2022 - November 2023

  • Led a Windows Server to AWS migration for an external learning application using Terraform for hybrid cloud provisioning.
  • Managed CI/CD pipelines across BitBucket, Jenkins, and Octopus Deploy, reducing server maintenance time by 50%.
  • Migrated DSC configurations to Ansible, modernizing configuration management practices and improving infrastructure automation.

DevOps Engineer, Brainshark

Boston, MA | October 2021 - December 2022

  • Led the complete rebuild of the production environment with a focus on automation, transitioning to a fully automated setup in Azure 28].
  • Utilized Terraform for infrastructure as code, Octopus Deploy for script execution and deployment, DSC for server configuration, and Packer for image management.
  • Edited CI/CD pipelines and provided developer support, troubleshooting application issues and optimizing delivery processes.
  • Maintained system reliability through automated patching, disaster recovery testing, CI/CD optimization, and 24/7 on-call support using Azure App Insights and SumoLogic for monitoring and observability.
  • Created dashboards in SumoLogic and used it for logging and configuration management.

Senior Platform Engineer, FM Global Insurance

Providence, RI | June 2017 - October 2021

  • Implemented and administered the first on-premises Kubernetes cluster deployment at FM Global.
  • Supported the IBM API Gateway running on the cluster, managed product upgrades with Helm charts, and collaborated with developer admins.
  • Led comprehensive migration and upgrade initiatives: FTP to SFTP, TFS to Azure DevOps, and Windows Server upgrades from 2008 to 2025.
  • Established and led FM Global’s vulnerability management program using Tenable, building automated reporting workflows and presenting monthly to senior IT leadership.
  • Led company-wide FTP-to-SFTP migration and authored for legacy systems while implementing controls to mitigate attack surface.

Personal Technical Projects

Hyper-Converged Homelab Infrastructure

2024

  • Built a hyper-converged home server with VMware ESXi and virtualized TrueNAS Scale storage for containerized development environments.
  • Maintained as production-grade infrastructure for continuous learning.

Education

Software Engineering, BS *Johnson & Wales University, Providence RI | 2018